Got a question, a bug to report, or just want to say hello? Send us a message and we'll get back to you as soon as possible.
We're a small team that genuinely cares about every family using our app. Whether it's a billing question, a DGbook issue, or a feature suggestion — we read every message.
Send us a message using the form, or email us directly at
support@parentease.app
Open ParentEase → Profile → Help & Legal → Contact Support to send a message with your account details attached automatically.
Most common questions are answered in our FAQ page — including DGbook, plans, AI usage, and technical setup.
Fill in the details below and we'll be in touch shortly.
We treat all messages with care and never share your details with third parties.
Thank you for reaching out. We'll get back to you at the email you provided — usually within 1 business day.
Most common questions are already answered in our help resources
How to upgrade, cancel, or understand your subscription.
Creating volumes, sharing chapters, backup & restore.
How AI advice works, quotas, and what AI never does.
Where your data is stored, how to delete your account.
Notifications, offline mode, switching devices.
Full feature breakdown — what's included on each plan.
Download ParentEase free today — track moods, set goals, and build your family's first DGbook.