Terms of Use
Last updated: 06/08/2025
Purpose of the App
ParentEase is an AI-powered parenting support and coaching tool. It helps parents understand their child's moods and behavior patterns through AI-based mood tracking, behavioral summaries, and coaching-oriented suggestions.
⚠️ Important: This app does not offer medical, psychiatric, or psychological advice. It is not a substitute for professional medical consultation or diagnosis.
Eligibility
You must be at least 18 years of age to use the App. By using ParentEase, you confirm that:
• You are legally competent
• You are the legal guardian of the children whose data you provide
• You accept these Terms
User Responsibilities
You agree to:
• Use the App solely for lawful and coaching-related purposes
• Ensure that all information entered is accurate and up to date
• Maintain the security of your account
• Be fully responsible for all content you upload or input, including child-related data
Subscriptions & Payments
ParentEase offers free trials and various subscription-based plans (monthly/yearly), billed via the Apple App Store.
• Payments are processed securely through Apple
• Subscriptions auto-renew unless canceled before the renewal date
• Anoop does not directly manage or store payment data
Coaching-Only Nature
All recommendations and insights provided by the App are intended as coaching advice only. They are generated using AI trained on general parenting frameworks.
This App does not provide:
• Medical or mental health treatment
• Therapy
• Diagnoses of any kind
For health concerns, always consult a licensed professional.
Data & Privacy
Your data is stored securely using Supabase, a modern backend service. We take all reasonable measures to protect personal and child-related data.
See our Privacy Policy for more detailed information on data handling and user rights.
Auto-Renewable Subscription Terms
Subscription Plans Available:
• Starter (Free): 1 child profile, 10 advice requests, 2 decisions, 2 goals, 1 analysis (first week)
• Monthly Basic ($2.99/month): Up to 3 children, 50 advice requests/month, 5 decisions/month, 5 goals/month
• Monthly Pro ($4.99/month): Up to 6 children, 100 advice requests/month, 15 decisions/month, 15 goals/month
• Yearly Pro ($29.99/year): Up to 10 children, 150 advice requests/month, 30 decisions/month, 30 goals/month
Auto-Renewal:
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and turn off auto-renewal by going to your Account Settings after purchase
Free Trial:
• Any unused portion of a free trial period will be forfeited when purchasing a subscription
• Free trials automatically convert to paid subscriptions unless cancelled before the trial ends
Cancellation and Refund Policy
Cancellation:
• You can cancel your subscription at any time through your Apple App Store account settings
• Cancellation will take effect at the end of the current billing period
• No refunds will be provided for the unused portion of the current billing period
Refunds:
• Refund requests must be submitted through Apple's App Store refund process
• We do not directly process refunds - all refunds are handled by Apple
• Refund eligibility is determined by Apple's policies and local laws
Price Changes:
• We may change subscription prices with 30 days' notice
• Price changes will be communicated through the App or via email
• Continued use after price changes constitutes acceptance of new pricing
Billing and Payment Terms
Payment Processing:
• All payments are processed securely through Apple's App Store
• We do not store or have access to your payment information
• Payment methods accepted: All payment methods supported by Apple App Store
Billing Cycle:
• Monthly subscriptions: Billed monthly on the same date as initial purchase
• Yearly subscriptions: Billed annually on the same date as initial purchase
• Starter plan: Free with no billing cycle
Failed Payments:
• If payment fails, your subscription may be suspended until payment is resolved
• You will be notified of failed payments through Apple's system
• Access to premium features will be restored once payment is successful
Usage Limits and Reset Policy
Usage Limits:
• Each subscription plan has specific limits on children profiles, advice requests, decisions, and goals
• Starter plan limits are lifetime (do not reset)
• Paid plan limits reset monthly on your billing date
Limit Enforcement:
• You will be notified when approaching usage limits
• Additional features will be locked when limits are reached
• Upgrading your plan will immediately increase your limits
Data Retention:
• Your data is retained according to our Privacy Policy
• Cancelling subscription does not immediately delete your data
• You can request data deletion through our support channels
Apple App Store Requirements
App Store Compliance:
• This app is distributed through Apple's App Store and must comply with Apple's App Store Review Guidelines
• By downloading this app, you agree to Apple's App Store Terms of Service
• Apple is not responsible for the content, functionality, or use of this app
In-App Purchases:
• All subscription purchases are processed through Apple's In-App Purchase system
• Apple handles all payment processing and billing for subscriptions
• We do not have access to your payment information or billing details
Subscription Management:
• You can manage your subscriptions through your Apple ID account settings
• Apple provides tools to view, modify, and cancel subscriptions
• We cannot directly modify or cancel your subscription - this must be done through Apple
Apple's Role:
• Apple acts as the payment processor and subscription manager
• Apple may collect and process your payment information in accordance with their privacy policy
• Apple's terms of service govern the payment and subscription aspects of this app
Intellectual Property
All content, branding, text, and design within the App are the property of Anoop.
You may not:
• Reproduce or redistribute any content from the App
• Modify or reverse engineer any part of the App
Termination
We reserve the right to suspend or terminate your access to the App without notice for:
• Violations of these Terms
• Unauthorized use
• Or any activity we deem harmful or unlawful
Limitation of Liability
To the fullest extent allowed by law:
• Anoop shall not be liable for any indirect, incidental, or consequential damages arising from use of the App
• You use the App at your own discretion and risk
Changes to These Terms
We may update these Terms periodically. Continued use of the App after changes implies your acceptance.
Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under UAE jurisdiction.
Contact Information
For help, support, or questions about these Terms:
📧 support@parentease.app